Customers can create a return request for the following reasons:
Product Defected/ Manufacturing Damaged.
Wrong Product delivered
Incorrect Quantity delivered
Return & Exchange Policy:
We DO-NOT accept returns of Goods once purchased from Heer fashion Wholesale. We offer best quality indeed, however if there are any damages, we’ll replace damaged products.
If the product is disliked by the customer it is not eligible for exchange.
If you have received damaged product or the wrong item, please whatsapp us on 9327647839 with your order number and couple of Video/ Pictures of defected or wrong product within 72 Hrs of delivery.
Any complaint with regards to the damage or stains or stitching or any other should be reported to us within 72 hrs of the receipt of the products otherwise we will not report the complain after that. We may ask for digital picture of the same in order to review the same.
We will try and replace the product as soon as possible, If that product replacement is not possible only in that case we will return that much amount.
In case of Product replacement, you have to send back the parcel with return packing slip within 7 Days. (For that parcel, courier charges will be paid by customer)
Return shipment charges are to be borne by the customer only.
At the time of receiving parcel, if the package is damaged or opened or comes by any other branding except ours, it is advisable not to accept it. That parcels if accepted are not eligible for returns from our side.
Parcel acceptance Condition:
At the time of receiving parcel, if the package is damaged or opened or comes by any other branding except ours, it is advisable not to accept it. That parcels if accepted are not eligible for returns from our side.
Kindly do not receive the parcel if the tape of the parcel is open or if the box and the packet is open.
To be sure, that the correct product is delivered to you, so that organisation takes responsibility, the customer will be required to make full video of the unpacking of parcel, after receiving from the delivery executive. Without any video proof, the customer will not be eligible for initiating any return, refund and exchange.
Color and Description Disclaimer
While placing an order customers are advised keep in mind some minor variation in color. Although extra attention is given to accurately reproduce colors, as seen on the monitor by you, still there may be minor variations in color of the actual product due to the nature of fabric dyes.
Variation may also be felt because of different resolutions, monitors, video cards, operating systems, and internet browsers used. Garments also have a tendency to reflect different shades of color under different lights. A 10% variation in shade is considered as normal.
The customers who are preferring items with beaded embroidery and sequins must be aware of the fact that these shiny embellishments have a tendency to come off. Remember, even with the best of handling and care, this problem cannot be avoided altogether. So, before ordering such item please keeps these things in mind.
We DO-NOT accept returns of Goods once purchased from Heer Fashion Wholesale. We offer best Quality indeed, however if there are any damages, we’ll replace damaged products.
If you have received damaged product or the wrong item, Please whatsapp us. with Unboxing video and Clear Picture of Product within 24 hrs of Recieved parcel.
Without Unboxing Video of Parcel no any Complaint Entertained.
In case of Product replacement, you have to send back the parcel with return packing slip within 3 Days. (For that parcel, courier charges will be paid by customer)
Return shipment charges are to be borne by the customer only.
At the time of receiving parcel, if the package is damaged or opened or comes by any other branding except ours, it is advisable not to accept it. That parcels if accepted are not eligible for returns from our side.
In the Case Of Refund, after Return parcel Recieved at our hub, Quality varify and Within 48-72 Hrs, Refund will Provided.
